Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, including name, email address, phone number, identification documents, financial information, and investment preferences. We also collect usage data, device information, and cookies when you use our platform.
2. How We Use Your Information
We use your information to provide and improve our services, verify your identity and accreditation status, process transactions, send communications, comply with legal obligations, and prevent fraud.
3. Information Sharing
We do not sell your personal information. We may share information with investment issuers as required for transactions, service providers who assist in operating our platform, regulatory authorities as required by law, and in connection with business transfers.
4. KYC & AML
As a regulated platform, we are required to verify the identity of all investors (Know Your Customer) and monitor for suspicious activity (Anti-Money Laundering). This data is processed and retained in accordance with regulatory requirements.
5. Data Security
We implement enterprise-grade security measures including 256-bit AES encryption, TLS 1.3 for data in transit, SOC 2 Type II certified infrastructure, regular security audits, and multi-factor authentication.
6. Data Retention
We retain your personal data for as long as your account is active and for up to 7 years after account closure to comply with financial regulations and legal obligations.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. You may also have the right to object to or restrict certain processing. Contact our privacy team to exercise these rights.
8. Cookies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
9. International Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
10. Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@investorhub.com or write to us at 123 Wall Street, New York, NY 10005.